East Creek Services

A word from Sally...

Hello Everyone,

We have had a few ups and downs with our renovations and it has taken a little longer than expected. We are now moving on Monday the 19th of November, which means that regular operations will be suspended Friday the 16th until Tuesday the 20th.   Normal services will resume from Wednesday the 21st. We are all looking forward to moving back into our usual premises. I have had a look inside recently and Building Asset Services (BAS) along with the Qld State Government have done a fantastic job. There is more room for activities, new toilets and greatly improved access to the centre. I would just like to take this opportunity to thank the Qld State Government for the investment they have made in East Creek Community Centre, I’m sure the community will benefit for years to come.

 We will have a new Community Literacy Program Joy Edwards. Joy is taking over from Carol within the role and will also be organising the Energy Savvy Program. We are currently looking for volunteer tutors if anyone is interested

It’s coming up to party season again. All of our end of year parties should be held at our regular address 43 Kitchener St. The Centre Annual Christmas party is on Thursday the 13th of December from 11am till 2 pm. TOMNET are doing the BBQ again, so you know there will be a great lunch in store. Entry only $3.00.

The Stroke and Brain Injury Support Group are also having a break up Christmas party on Thursday the 6th of December from 10 am until 12 pm. You can bring a friend along. It would be greatly appreciated if you could also bring a plate and a drink, as well as a Santa gift to the value of $5.00  

In March 2019 we will be having our slightly belated 30 year celebration. We are compiling a community recipe book to mark the event and are looking for contributions. If you have a recipe you would like to share, either drop it into the centre or email to info@eastcreek.com.au.


Our AGM is coming up very soon on Thursday the 15th of November. There will be a luncheon at 12 pm followed by the meeting at 1 pm. everyone is welcome, so come along and play a part in the process. This will be held at 87 Perth St, as it is just before our move back to Kitchener St.

The centre will close for the annual Christmas break from Monday 24th.The last day for activities is Friday the 14th of January. The centre will reopen Monday January 14th  

(Below: busy at work on our new entrance)


Download the Latest Newsletter

East Creek Activities

Artability (Disability Art Group)

Learn and share your art expertise in our Artability Group. Some equipment supplied, but feel free to bring your own if you wish. 

Wednesday 12:00 pm – 1:00 pm: Artability Group

Cost: $3.00 (includes afternoon tea)

Stroke Support Group

Meetings are on Thursdays between 9:30am and 11:30am

The group supports both those who have had a stroke and their carers, all are welcome.

For further information call Nancy Hardwick on (07) 4635 5853 or contact the centre on (07) 4639 2755)

Eating with Friends Group (Non-OPAP Clients)

The group meets fortnightly for lunch on Wednesday’s at 12:00 noon (please note, if you are being picked up, you will need to be ready well beforehand, subject to availability)

Sessions for 2018 (Subject to Availability Closer to Date)

7th February – ‘Blue Mountain Hotel‘ 264 Ruthven Street, Harlaxton

21st February – ‘Thai Royale” 140 South Street, Toowoomba

7th March – ‘Danish Flower Art Coffee Shop” 10347 New England Highway, Highfields

21st March – ‘Pump Wyalla” 238 Taylor Street, Toowoomba

4th April – ‘Cafe 63” Intersection Ruthven & Alderley St, Toowoomba

18th April – ‘Schnitz” Shop 0009B Grand Central, Cnr Margaret & Dent Street, Toowoomba

2nd May- ‘The Federal Hotel”111 James Street, Toowoomba

16th May – ‘Gowrie Road Hotel”208 Bridge Street, Toowoomba

30th May – ‘The Garden Restaurant Chinese Cuisine” 732 Ruthven Street, Toowoomba

13th June – ‘Royal Hotel”189 Ruthven Street, Toowoomba

27th June – ‘Great Northern”39 Mort Street, North Toowoomba

11th July – ‘Highfields Tavern”Cnr O’Brian Street & Highfields Road, Highfields

25th July – ‘Stock Exchange Hotel”162 Anzac Avenue, Toowoomba

8th August – ‘City Golf Club”254 South Street, Toowoomba

22nd August – ‘Fitzi’s on Church”153 Margaret Street, Toowoomba

5th September – ‘Two Birds”2 Duggan Street, Toowoomba

19th September – ‘Ocean Breeze”11/837 Ruthven Street, Toowoomba

3rd October – ‘Wilsonton Hotel”40 Richmond Drive, Toowoomba

17th October – ‘Cafe Valetta”96 Margaret Street, Toowoomba

31st October – ‘Hog’s Breath Cafe”Cnr Neil & Bell Street, Toowoomba

14th November – ‘Downs Hotel”23 Brisbane Street, Toowoomba

28th November – ‘Farmers Arm Tavern Cabarlah”9864 New England Highway

Come and enjoy an affordable meal and a few laughs! We would love your company.

Contact the centre for the latest update. All welcome!

For more details please call Bea on (07) 4639 2755


Computer Lessons (Formerly Broadband for Seniors)

East Creek’s Computer Lessons have been extremely popular lately. People of all ages and backgrounds are welcome if they have any general computer, phone, tablet or other serviceable need. There are many benefits in running these classes, and they include:

  • Provide older Australians with access to computers and the Internet via Internet Kiosks
  • Support seniors to gain confidence and build skills in using new technologies (or have existing non-functioning technologies ‘fixed’) at low / no cost.
  • Address the issue of older Australians feeling isolated and ‘left behind’ in a technological age, and build community participation and social inclusion among older Australians

We can work on clients’ own devices, and are open to any and all requests within our capabilities to assist with. Below is a brief breakdown of how Computer Lessons are run at East Creek.

1. Sessions are by appointment only, please ring us on (07) 4639 2755. Emergency appointments can be held for people with issues that are likely to effect the health and wellbeing and or severely effect their livelihood (ie, not able to submit reports to Centrelink etc.) outside of aforementioned hours, but is at the discretion of the tutor.

2. Session costs are negotiable and assessed on a case-by-case basis, but the general rule of thumb is it costs $3.00 if you have low income, or $5.00 otherwise. Our tutors are very understanding, so please do not feel deterred from partaking in computer lessons if you do not have the funds available, or find the session too costly.

3. Sessions involve one-on-one, hour long sessions covering whatever issues you have in the realm of technology (so please come prepared with questions). If we cannot assist you, then we will endeavour to refer you onto an organisation or service that may be able to assist (as they are external to East Creek, those organisations may or may not charge a fee for their services). We can assist you in the following areas;

  • Windows 7/8/10 
  • Mac
  • Android Smartphones / Tablets
  • Iphones / Ipads
  • Antivirus / Internet Security / Avoiding Scams (incl. virus removal)
  • Microsoft Office Suite
  • Surfing the Web
  • Emails
  • Password Recovery
  • Online Shopping / Online Banking
  • MyGov and related Government Department Requests
  • Troubleshooting and Software Specific Requests (ie, Startup Repairs for when you can’t boot into Windows, specific software not working or giving errors etc.)
  • Hardware (minor only, usually limited to Desktop computers, East Creek is not an established repair organisation and is not an authorised repairer / reseller of major brands)
  • Social Media and Communication (Facebook, Skype etc.)
  • Printers / Scanners / Other Technology (ie, video cameras, photography)
  • Image Manipulation (Photo and Video editing, minor only)
  • Suggest / Provide alternatives or workarounds to solutions that cannot be solved.
  • Anything we missed? Give us a call to confirm to see if we can help…

4. Tutors have varying levels of digital literacy. When making your appointment, we would appreciate you let us know the content you wish for us to assist you with, so we can pair you up with the tutor(s) most suitable to assist you. Furthermore, we will endeavour to get you the most suitable time slot we can, but please understand that it is dependent on tutor availability.

5. While our tutors endeavour to do as much as possible, some tasks will be outside their scope, or may be outside the realms of repair with the amount of time / expertise / tools available to East Creek. In this instance, the tutors reserve a right to not take action on the issue if they feel that their involvement would likely cause additional harm. Furthermore, tutors reserve the right to not take action on an issue if they feel that assisting you would promote further harm to a client, would result in breaking the law, or have any other concerns. 

6. Tutors will proceed with their sessions at a pace dictated by the client. As such, clients are welcome to request repeats of similar content as many times as they feel necessary. Our tutors have excellent communication skills and patience, and operate in a completely non-judgmental and safe environment.

7. Computer lessons can only be provided during operating hours (9:00 am – 4:00 pm on weekdays) at the scheduled appointment time with the appropriate tutor. In some instances, lessons may go slightly overtime. We ask all clients to be patient, we will ensure everyone receives their appointed hour assistance unless external sources dictate otherwise. Some clients may request up to 2 hours in one session, but no more than one formal appointment time per week. If a client is unable to attend the appointment, it is expected that clients call us ahead of time (or get in touch via alternate means) so that the tutor is notified well in advance.

8. In some instances a tutor may be ‘in-training’ and act as an observer. In this instance, the client will be notified and has the right to refuse the ‘in-training’ tutor from observing should they not feel comfortable. 

9. Clients are welcome to bring their own devices for use. 



Community Literacy Program (English Lessons)

Individually tailored programs for Adults in:

  • Reading and Writing
  • Listening and Speaking English
  • Recording Keeping

A brief rundown of the program is as follows;

1. One on hour long lesson permitted per week. You will be required to have an interview with the CLP Coordinator so they can assess your needs and be allocated a tutor to work with. Some paperwork may be involved in this step. You will also be allocated a suitable time to attend the sessions.

2. There is a cost of $3.00 per session.

3. The program is client-oriented, so services will be tailored to your specific needs. Homework may also be set. 

4. All sessions are to occur on Centre grounds. Tutors will not undertake sessions in public areas or client homes. Similarly, they will not occur outside of the Centre’s operating hours.

Please note, failure to call the Centre and notify us that you are unable to make it to the session prior to the session commencing within a reasonable timeframe is not acceptable. Failure to do this on two separate occasions will result in a re-negotiation of your terms of service or potential termination of sessions. Please make sure you let us know if there is some reason you cannot attend a session. 

Anyone wishing to become a volunteer tutor is welcome to contact the Centre on (07) 4639 2755 and ask for Joy.


JP Service

East Creek has a Justice of the Peace available by appointment. If you would like to have documents witnessed or certified, please call the Centre to arrange a time. Ensure that you bring all necessary documentation with you (original documents, copies, the correct legal forms, valid forms of ID etc.), and that you do not sign any documentation that requires witnessing. If you intend to swear an oath, please ensure you bring the appropriate religious text to swear on as well, as the Centre does not have copies of appropriate text.

Please be advised that the JP can offer support on documents they are experienced or trained in, but that should not constitute legal advice. If you require legal advice, please consult a solicitor, or contact TASC or Legal Aid as per the instructions on the ‘Community Services’ tab.  Furthermore, the JP reserves the right to not sign any documentation if you do not have enough supporting evidence, or there is some discernible reason as to why signing a given document could not be certified / witnessed in good faith (ie, if a person is under duress when signing by another party, they fail to understand what they are signing, they are not the appropriate person to do the signing, the document is not in a specified legal format, there is an underlying motive etc.)

In some instances where documents take a long time to certify (ie, certifying each page of the EPAs or other time consuming endeavour), the JP may request that you return at an arranged time for you to collect your documents.

Nelly's Singing Group

Energy Savvy


Energy Savvy is a joint venture between Government, Ergon, QCOSS (Queensland Council of Social Services) and City Smart. It is designed to help the low income earner to check how they are using electricity, are they receiving the rebates they are entitled to, are they experiencing hardship and who to contact, do they know what tariffs they are presently are they the right fir for them, and what each section of their bill means. The programme promotes the installation of a smart meter that reads monthyly rather than quarterly, thus decreasing bill shock and monthly account is easier to pay than a quarterly. The smart meter also allows the person to check their daily usage and set a budget. Please come to “Information Fest”, find those services you’ve been looking for and some that you didn’t know even existed.